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Wagner Consulting International is proud to be awarded ISO 9001:2015 certification, an internationally recognized standard that ensures that our services meet the needs of our clients through an effective Quality Management System (QMS).

Here at Wagner, we integrate the attitude of quality in our daily work and continuously challenge ourselves to improve, so we can exceed the expectations of our customers. The ISO 9001 certification is the assurance that we have robust, clearly defined procedures in place in all our business areas as well as a strong focus on ongoing business processes.

This means that though we had already achieved ISO 17100 for our multilingual solutions, now all our departments have been certified: multimedia, marketing, IT and linguistic divisions, providing comprehensive services like Translation, Localization, Globalization and other multilingual language solutions as well as Social Media, Copywriting, Audio & Video services, and many more.

The QMS is process-oriented and ensures continual improvement of all our procedures. Therefore, we can safely state that Wagner Consulting is built with quality and transparency in mind.

ISO 9001 requirements

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ISO 9001 focuses on all the elements of a management system that a company must have in order to ensure the quality of its products or services. Organizations will get certified once they demonstrate their ability to meet customer, statutory and regulatory requirements. In its latest version (ISO 9001:2015) this standard specifies requirements contained within 7 principles:

● Customer Focus

● Leadership

● Engagement of People

● Process Approach

● Improvement

● Decision making based on evidence

● Relationship Management

ISO 9001:2015 – An Overview

ISO 9001:2015 sets out the requirements for a quality management system and is based on numerous quality management principles, including but not limited to a strong customer focus, the motivation and implication of upper management, how workflows are approached and an ongoing process of improvement.

At Wagner Consulting we want to be ahead, that means we want to deliver outstanding services and products to our clients. And in doing so, we focus on ISO 9001:2015 and the standards described herein.

Customer focus

Our core principle at Wagner Consulting is customer focus. We want our customers to achieve a value from our services or products. This means at Wagner Consulting we do not just meet customer requirements, but exceed them.


Our management at Wagner Consulting consists of many great leaders with multiple years of experience. These managers help Wagner Consulting to establish to continuously develop and define their purpose, while we engage with our teams and motivate them to not only rise, but also actively engage in meeting Wagner Consulting´s quality objectives. Wagner Consulting works as a team to define and execute strategies, policies and bundle resources to achieve our high quality expectations to ourselves.

Engagement of people

At Wagner Consulting we believe in empowering our team to grow and be actively involved in all processes at Wagner Consulting. For many years are we offering free trainings to team members, free language courses and other trainings by investing in our own Education & Training Team. We engage actively with all team members on all levels and recognize their outstanding work at Wagner Consulting.

Process approach

At Wagner Consulting we understand that the quality management system does not only refer to one division but interacts and interrelates with many divisions and processes. This empowers us to understand how results are generated and what impacts the performance, allowing us to optimize our workflow and process which results in a greater performance for our clients.


At Wagner Consulting we understand that quality is not a given, and a steady development that we need to work on. That means we constantly work on improving our workflows, processes and our teams. We understand that internal and external conditions can always be a factor and while providing services or products to our clients, we consider such considerations to prevent issues before they arise, learn from new occurring conditions and implement them in our quality management system to prevent them from occurring.

Evidence-based decision making

At Wagner Consulting we understand that we are only humans and that subjective inputs or interpretations may occur, hence we guide our decision making on facts, evidence and data analysis.

Relationship management

We at Wagner Consulting understand the importance of Relationship Management, and constantly work on improving our relationships to our partner networks, which helps us to optimize the impact on our performance in general.

Our commitment

High-quality and full commitment in each task have been the key ingredients of our trajectory, allowing us to remain as one of the leading online translation companies since 2001.

The ISO 9001:2015 certification helps show our valued clients that we adhere to well-established industry standards. We wanted to demonstrate clearly to our new and existing customers that we provide the most professional, consistent, quality service around.

It also helps us measure client satisfaction and enables us to continually improve our processes to ensure we identify all present customer needs and assess future requirements, as customer satisfaction has always been a fundamental part of our business.

This certification demands a high degree of leadership commitment and demonstrates a clear desire to embrace the standard as a fundamental element of our growth, with customer focus strategies.

Wagner Consulting’s successful certification is testament to the positive engagement of colleagues at all levels, and is really helpful with employee engagement as they are clear on expectations and goals.

We are extremely proud of our achievement and will strive to continually improve the quality of our services that in turn increases the satisfaction of our customers, employees, shareholders & society at large.

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If you wish to receive a detailed offer or consultation on media solutions or translation solutions, please contact us at www.vip-translator.com or talk to one of our representatives, who will gladly assist you:

Sales team at Wagner Consulting

US: (718) 838 9533 (English speaking)

US: (917) 725 3145 (Spanish speaking)

EU: (718) 618 4268

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